How much are your shampoo and conditioner sets?
Our 500ml Shampoo & Conditioner Duo sets are R200 a set. Single 500ml bottles, 1 litre bottles and 5 litre bulk sizes are also available, and current pricing for every product is shown in our online shop.
Do you deliver, and how much does delivery cost?
Yes. We deliver door-to-door anywhere in South Africa through our courier partners. Your delivery fee is calculated and displayed at checkout once you enter your delivery address and postal code. We are unable to deliver to P.O. Box addresses.
How long does delivery take?
Orders are dispatched once payment is confirmed and normally arrive within 2 to 4 working days. Couriers deliver Monday to Friday between 08:00 and 17:00, and do not deliver on weekends or South African public holidays.
Can I collect my order instead of having it delivered?
No. Every order is delivered door-to-door by courier, so click & collect and in-store pickup are not available. The delivery method cannot be changed once an order has been placed.
Do you have a physical shop I can visit?
We are an online store based in Cape Town, so there is no walk-in shop to visit. All orders are placed through the website and couriered to your door anywhere in South Africa.
How do I place an order?
Order online at haircareshop.co.za/shop — add your products to the cart, enter your delivery address and pay. If you would rather order over WhatsApp, message us on +27 69 417 7762 and we will send you a secure payment link.
What payment methods do you accept?
Payments are processed securely through Yoco. You can pay by debit or credit card, or by Instant EFT. When we send a payment link on WhatsApp it will always be a pay.yoco.com link — we will never ask you to send card details in a chat.
Which shampoo and conditioner set is right for my hair?
Dry or dehydrated hair — the Aloe Vera set. Dandruff, itchy or flaky scalp — the Tea Tree set. Oily scalp or product build-up — the Activated Charcoal set. Frizz, dullness and heat damage — the Argan Silk set. Fine or fragile hair that breaks easily — the Rooibos set. If you are not sure, message us on WhatsApp and tell us about your hair and scalp, and we will point you to the right one.
Do you stock other brands or salon treatments?
We stock our own Haircare Shop sulphate-free range only. We do not retail other brands, and we do not carry salon keratin or hair botox treatments.
Do you sell in bulk or supply salons and small businesses?
Yes. We supply 1 litre and 5 litre bulk sizes, and we offer a Business Starter Package at R1 500 that includes shampoo, conditioner, bottles and labels. Discounts for bulk orders and for students are available on request — WhatsApp us on +27 69 417 7762 or email info@haircareshop.co.za for a quote.